Why
July 22, 2025

Why GMB Listing Gets Suspended and How to Resolve It?

Google My Business (GMB) is also known as Google Business Profile (GBP), is considered as an asset for local business visibility, which helps to show up your business on Google Search and Maps. It is one of the most powerful tools for local SEO. GMB listings often serve as the first digital touchpoint between any brand and audience. That’s why any interruption to this listing can have serious consequences. 

But what happens when your listing can suddenly get suspended?


In this article, you can get an understanding of common reasons behind a Google Business listing being suspended and how you can restore it through the right reinstatement process. This expert guidance is given under Marko & Brando (M&B), the best digital marketing agency in Kolkata, can help you prevent and resolve these issues.

What is a Google Business Profile Suspension?

Google Business Profile (GBP) suspension means that your listing has been flagged by Google for violating one or more of its guidelines. This results in your business no longer appearing in local search results, which can drastically impact your online presence and lead generation efforts.

There are two types of suspensions:


  • Soft Suspension: Where your listing is still visible but you cannot manage it

  • Hard Suspension: In this case, your listing is removed from the search and map altogether

Why Does Google Suspend GBP Listings?

Google prioritized accuracy and trustworthiness. If your listing appears suspicious, then you might be violating their guideline. Their common grounds are: 


  1. Misleading Business Information: If any business includes unnecessary keywords or promotional phrases in its brand name. Google may consider it spammy; for example, “ABC Jewelry—Best Diamond Store in Kolkata” may trigger a Google My Business suspension.

  2. Multiple Listings for the Same Brand: Creating more than one listing for the same service and location may result in suspension of the account. This practice is considered spammy to manipulate search ranking.

  3. Virtual Operating Space: Google prefers businesses with a legitimate physical address. If your business uses a virtual office, where you only have a mailing address but no physical workspace, Google may suspend your listing.

  4. Improper Category Selection: Choosing a category that doesn't accurately represent your services can flag your listing for suspicious activity.

  5. Inconsistent NAP (Name, Place, and Number): It can lead to duplicate listings and confuse the search engine and the user as well. These discrepancies across the web can reduce the credibility of a business owner.

  6. Spammy Reviews or Engagement: fake reviews can raise red flags and result in penalties or suspension.

Steps to Resolve a Suspension GBP Listing

Having your Google business listing suspended can be alarming, but it’s not irreversible. While suspensions can affect your visibility and disrupt business operations. The key lies in identifying the issue, addressing it carefully, and communicating clearly with Google’s support team.


  1. Identify and Understand the Suspension Reason: Review Google’s guidelines to understand the potential violation. If you’re unsure, consult a professional SEO company in Kolkata like M&B. 

  2. Fix The Issue: Correct any inconsistencies or policy violations—this includes updating your business name, category, and address details accurately.

  3. Submit the Reinstatement Form: Go to Google’s Reinstatement Request Form read the guideline and fill the form with accurate information. Attach supporting documents such as utility bills, business registration, or storefront photos if requested.

  4.  Wait for a Response: Reinstatement can take anywhere between a few days to several weeks. Patience and accuracy are key.

How to Avoid Future GBP Suspensions

Taking smart steps today helps your business stay visible tomorrow and build customer trust:


  • Use a real, verifiable address that people can find.

  • Keep your name, address, and phone number the same everywhere online.

  • Skip keyword stuffing; use your true business name.

  • Check often for unauthorized changes to your listing.

  • Never pay for fake reviews or use shady feedback tricks.

Why Pick M&B for Your GBP Listing Management?

At Marko & Brando (M&B), we know your online image can make or break your business. As Kolkata’s top digital marketing crew, we have helped many brands bounce back after GMB suspensions and keep their reputations shining.

Our GMB management package gives you:


  • Fresh listing creation and smart optimization

  • Regular tune-ups to dodge suspension red flags

  • Expert support for Google My Business reinstatement

  • Local SEO plan that lifts your search rank

  • Review and reputation boosters.


With our seasoned team on your side, your Google listing stays honest, trusted, and always in front of nearby customers.

Bringing It All Together

Google Business Plan listing suspension can temporary setback, but with the right knowledge and action, it’s possible to recover and come back strong. With over 46% of all Google searches having local intent, your GMB listing plays a critical role in driving traffic and building trust.

Here are a few quick tips to stay protected:

  • Keep your business info accurate and consistent across platforms

  • Avoid using promotional terms or extra keywords in your business name

  • Choose the right business category and maintain a verified physical location

  • Monitor user-suggested edits and reviews regularly

  • Stay up-to-date with Google’s changing policies and algorithm updates

How M&B Turns Setbacks into Strategic Wins

At Marko & Brando (M&B), we don't just turn listings back on; we craft long-term local-search plans that keep your business shining. As Kolkata's top digital marketing team, we mix solid tech know-how, strict policy coaching, and fresh branding ideas so you don't just bounce back-you grow.


Claim the spotlight. Bolster your reputation. Let M&B handle your Google page with the care of a seasoned pro.

Reach out today, seize your local SEO, and build a name that ranks well today and sticks around tomorrow.

For businesses looking for impactful digital marketing services, Marko & Brando is the name to trust. Our data-driven strategies ensure maximum ROI, helping your brand reach new heights. Experience the power of digital transformation with our expertise.

Tags: Google My Business suspension, Google My Business reinstatement, Google business listing suspended